Introduction
Microsoft has recently confirmed a new known issue affecting some customers who have installed the July 2024 security updates for Windows. If you have managed to boot into the desktop after the required restart, you are among the fortunate users. However, many others are experiencing significant problems. This blog post details these issues and offers guidance on how to resolve them.
Details of the Issue
The issues are linked to the security updates KB5040442 and KB5040427, released on July 9, 2024. Affected devices may boot into a BitLocker recovery screen, requiring users to enter their device’s BitLocker recovery key to proceed. Microsoft has acknowledged the problem and provided some insights into its occurrence.
Devices at Risk
Devices with device encryption enabled are more likely to encounter this issue. To check if your device has encryption enabled, follow these steps:
Windows 10: Open Settings > Update & Security > Device Encryption.
Resolving the Issue
If your device boots into a BitLocker recovery screen, you will need to enter the BitLocker recovery key to continue. Microsoft has confirmed that they are working on a resolution. Meanwhile, ensure you have your BitLocker recovery key accessible. For more details, you can refer to the official Microsoft support page or contact Microsoft support.
Conclusion
While the July 2024 Windows security updates aim to enhance system security, they have brought about unexpected challenges for some users. It is crucial to stay informed and prepared to mitigate any disruptions. Keep your system keys handy and stay tuned for further updates from Microsoft.